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"All I've gotten are canned replies".
Gmail, Gmail folders, and Gmail canned replies.
We depended on Clearslide (and their companion mobile apps); Rapportive (as a sidebar in Gmail); Gmail, Gmail folders, Gmail canned replies; and Angie (AngelList's companion iPhone app).
I drafted canned replies in Gmail to help me respond quickly to qualified investors, and I could often send them a personal note (gleaned from understanding who they were from Rapportive) and the full investor deck while they were still viewing the initial deck.
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Once a match was made, the chatbot automatically sent the message: "Coffee or red wine?" Those who responded then received a canned reply: "Anyone who can function without caffeine or alcohol can't be trusted".
After you have composed a reply that you want to reuse, click on the Canned Reponses menu, choose "New canned response," give the reply a name and click O.K. Later when you get a message that deserves your canned response, click the Reply button and select the appropriate saved message from the Canned Responses menu.
After you have composed a reply that you want to reuse, click on the Canned Reponses menu, choose "New canned response," give the reply a name and click OK.
Later, when you get a message that deserves your canned response, click the Reply button and select the appropriate saved message from the Canned Responses menu.
For instance, if a user is having a bad day, the Koko system doesn't reply with a canned response such as "I'm sorry to hear that". Instead it may ask for more information and then offer advice to help the person see his issues in a different light.
And they've also gone one step further…you can also set filters based on emails that contain certain keywords, or are from certain people, and automatically reply with a canned response.
Now, incoming calls can be replied to with canned or custom messages (SMS or iMessage).
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com