This year's team has had to cope without each of its best two signal callers (NB: a category which does not include Michael Vick) at different points this season, but they arrive in Seattle with both men healthy and their team poised for a playoff run.
The original Apology Line, which evolved into a touch-tone answering machine service that allowed callers to navigate categories of confessions and then leave responses to them, appears adaptable to the Facebook era, with its disembodied, semi-anonymous community of confessors.
Chase's phone system gives out individual purchase data by category, letting a caller know that there was a $12 purchase at a drug store.
'Other' reasons (14.1%) comprises disparate issues such as stopping breastfeeding, re-lactating and the mother's diet; this category also includes callers who either declined to disclose or could not remember their reason for calling the helpline.
They added that callers may be placed in a different category based on additional information obtained and that the aim is to provide the most clinically appropriate response.
The only characteristic collected routinely from the electronic call record systems was an aggregate age category, indicating 53 % of callers were aged less than 25 years.
One wireless expert said a weakness of the cellular networks was that operators have not adopted software that assigns priorities to various categories of callers.
He kept a list over his phone with categories of callers - "hags," "depressed secretaries," "television anchormen" - that he would point to as the calls came in.
The cellular networks may have fared poorly under the call load because they have not installed software controls that prioritize categories of callers "When a wired network becomes overloaded during a disaster they can bring it down and then bring it back incrementally," said Andrew Seybold, a telecommunications consultant and editor of the industry newsletter Outlook for Mobility.
Figure out which of three categories of callers you fall into: ATA, IP Phones, and Computer-to-Computer. Adapt with an ATA or Analog Telephone Adaptor.
