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The word 'caller' is correct and usable in written English.
You can use it to refer to someone who is making a call, someone who is being called, or someone who is asking or answering questions during a call. For example: "The caller identified themselves as a representative from the company."
Dictionary
caller
noun
The person who made a telephone call.
Exact(57)
I might challenge a rival cold caller, making them sweat for their charity with awkward questions I know only too well.
Robinson writes in Election Notebook, published on 11 June and serialised in the Mail on Sunday, that he initially struggled to work out what the caller was getting at, until "it began to dawn on me that I had misheard".
The infamous wink caught on camera during talk-back radio, when the caller revealed she does phone sex work, was a particularly insensitive look from Abbott given she was also telling him about the hardships she faces from his budget.
This complaint to the ABC was fairly typical: "Can I ask which genius determined to import a broadcast caller for the Socceroos game next Tuesday from Melbourne instead of our local boy Aaron Kearney?
A different caller, with a strange voice, said, "I know you're not one of the ones that harmed Carole".
On Tuesday morning the mystery looked to be unravelling, as a caller named Bob told ABC radio in Queensland that he found the mango covered by tarps and branches in a paddock behind the information centre.
An anonymous caller phoned the public broadcaster while the first episode of The Thirty Cases of Major Zeman was being shown on Thursday to warn it that it would be bombed unless the reruns were discontinued.
The unnamed caller who phoned Christie's New York last night and set out to buy the Francis Bacon triptych Three Studies of Lucian Freud, a portrait of his old friend painted in 1969, almost certainly wanted to spend it in a globally splashy kind of way.
Similar(3)
I had thought that it was another cold-caller shilling PPI riches but it wasn't.
Using caller-identification in reverse helps to harass more users.
Like a cold-caller she refers to Levi, whom she never knew, as Primo.
More suggestions(4)
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com