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The city's 306 full-time operators (starting salary: $27,349) take an average of 90 calls per shift, consulting a database of 3,600 pieces of information — including, because so many people call to request it, the current date and time.
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But if there is something you hanker for, Ms. Moulton is happy to have you call ahead to request it.
I would call into stations to request it instead, just to recreate that feeling I'd had when I first heard it.
If a song was a hit, or if enough people called a deejay to request it, it got played.
Two months ago, when her surgeon recommended a series of treatments that would pump drugs directly into her abdominal cavity to fight advanced ovarian cancer, Gail Hilvers called her chemotherapy doctor to request it.
When I called to request the recipe for the halibut, it took a while for the restaurant to track it down.
Some schools called to request additional school safety agents.
Steiner called to request a sample and the surgeon agreed.
(Though she runs four restaurants in Birmingham with her husband, the chef Frank Stitt, she still calls her mother to request it). Yet Iranian cuisine remains stubbornly unfamiliar in the United States, even as Americans have become more interested in Middle Eastern ingredients and foods like hummus, tahini and pomegranate molasses.
Some industry experts say it is very likely that in the next five years a faulty air-conditioner will be able to call a repair shop to request service (and it's certain to be home between the hours of 8 and 4 on a Wednesday).
Uber was wise to use smartphone apps (not telephone calls) to let passengers request vehicles, and it found major cost savings in equipping drivers with standard phones (not specialized hardware).
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com