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In the study of Unrod et al. (2007), the tailored feedback was printed and placed in the patient record by a practice assistant.
GPs also reported that it is easier to use this programme in the waiting room of a group practice accompanied by a practice assistant than in a solo practice.
Similar(58)
A practice assistant was employed by 20 GPs (32%).
Besides the advice given by the GP, two patients received written information and four patients were referred to a practice assistant.
The values were adjusted for experience as a practice assistant.
A practice assistant is somebody who supported the general practitioners and worked predominantly as receptionist and administrative assistant [ 16].
This may be a solution for group practices that have a practice assistant but not for solo practices.
Next, a lack of respect by GP or practice assistant was reported (8/78), followed by a delay in diagnosis (5/78), inappropriate drug prescribed (5/78) or inappropriate advice given (5/78) and a wrong appointment at the practice (5/78).
After a short explanation given by the practice assistant, patients could fill in the electronic questionnaire on their own during their waiting time.
"When a patients comes in and registers at the reception, they should receive the tablet and an explanation about the programme by the practice assistant".
Another suggested solution was to let patients use the tablet after consultation: "When a patients comes in and registers at the reception, they should receive the tablet and an explanation about the programme by the practice assistant".
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com