Among other things, the bureau arranged interest rate reductions for eligible service members and demanded more options for loan repayment plans.
While others have closed Washington and overseas news bureaus, made wholesale reductions in newsgathering staffs, and slashed the space devoted to news, The Times has held remarkably steady.
Max's (second, much younger) wife Jenno does stints at the local Citizens Advice bureau, dispensing advice on debt-reduction to "estate trolls who spend all day in their pjs".
Most managers in the industry have reacted to the collapse of their business model with a spiral of budget cuts, bureau closings, buyouts, layoffs, and reductions in page size and column inches.
While most layoffs occurred in manufacturing, the bureau said, there were also big reductions at temporary-help agencies and in transportation.
ABC managing director Mark Scott has slammed the $120m cut to the broadcaster's budget and warned a substantial round of redundancies, a cut to services and a reduction in foreign reporting bureaux was now likely.
Sauceda said he was proud of his bureau, which he said had undergone a 40% staff reduction over the last five years.
Still, many of the figures he suggested are represented in the recent February BOSCAR report (NSW's bureau of crime statistics and research), that outline a drastic reduction in crime since the introduction of the lockout law.
In addition to the immediate reduction in loan balances, ECMC and the consumer bureau are also working to erase records of the private loans from students' credit histories, and to ensure that debt collectors can't sue for unpaid balances.
It is reported that the action is the first step in a planned reduction of as high as forty-five per cent of bureau personnel.
The bureau has provided consumers about $12 billion in refunds, mortgage principal reductions and other relief from financial institutions since opening in 2011.
