In the intervening years, there've been surprisingly few studies published on how users now negotiate the dramatic proliferation of communication modalities available for customer service.
Ng also points to a fragmentation of communication modality based on geographic adoption various communication and messaging apps.
The quantum improvement in the depth and breadth of communication seen in the consumer Internet and in the consumerization of the enterprise (iPhones, Yammer, etc).
Factors associated with participants' preference ratings were not consistent across each of the potential communication modalities (Table 3).
Two participants (Participants 6 and 9) were introduced to total communication, a communication approach that is commonly used with children with hearing impairment (Mayer & Lowenbraun, 1990), and that emphasizes the flexible use of communication across modalities.
Most of these strategies involve clinicians shifting to other communication modalities (i.e. body language).
Symptomatic relief of hoarseness can be achieved by voice therapy, augmentative alternative communication modalities, and surgery.
Unlike other communication modalities, acoustic communication can be observed remotely and passively and used to assess species-specific patterns of occurrence and behavior.
Flashing these tags at the AQUA robot's underwater camera allows communication that is robust and high-bandwidth relative to other untethered underwater communication modalities.
And so, in collaboration with the Office of Communications and the Office of Engineering Communications, we will be expanding the breadth and depth of communication about Princeton research in the coming months.
In his fascinating new history of the rise and the breadth of today's communication age, "The Information" (Pantheon Books), Mr. Gleick sheds light on the many ways we impart and receive information — and the many ways we filter it out.
