In addition to revisiting its underwriting practices for veterans, VEDC desired a better understanding of the business from the veterans' perspectives.
The crisis has clearly prompted changes to risk management and underwriting practices: more emphasis on affordability, more rigorous stress-testing, better pricing for borrowers with more equity to put in.
This provoked the Federal Reserve to release guidance last month warning that "prudent underwriting practices have deteriorated".
"We would love to change history so more conservative underwriting practices were put in place".
Among other problems, the company faces a number of investigations of its underwriting practices.
In the lawsuit, Countrywide asserts that the Pollards did not follow its underwriting practices.
In June, the company paid $9 million to settle with 14 states over questionable underwriting practices.
For decades FHA's underwriting practices have put families into homes they can't afford.
Last month, the Office of the Comptroller of the Currency completed a survey of bank underwriting practices.
And in addition to a morass of litigation dealing with shoddy underwriting practices and mortgage servicing, there is also a tax problem.
