The airline drew additional criticism after Munoz said in a Monday email to employees that the passenger was acting "disruptive and belligerent" and airline agents had been "left with no choice" except to call security.
'War' is accompanied by a focus on 'operations' and 'the campaign'; the actions of the agents of the belligerents will be construed as 'just doing their job' and 'getting down to work'.
The "thing" about comedian Daniel Kitson has always been the belligerent modus operandi – no interviews, no agent or manager, no press releases, no TV work … just word-of-mouth, a mailing list policed by Kitson himself, and a shedload of glowing reviews.
These spies were not dispatched by the belligerent governments of Germany, Italy or Russia, nor were they agents of British intelligence.
Companies invest a lot of money to ensure their customer service agents are properly trained, knowledgeable and able to handle belligerent callers.
"We don't have any desire for wars or confrontation," the Libyan leader said, shifting tacks somewhat from his belligerent reaction last week after a special Scottish court found a Libyan intelligence agent, Abdelbaset Ali Mohmed al-Megrahi, guilty in the 1988 bombing of a Pan Am jumbo jet over Lockeribe, Scotland, which killed 270 people.
Using a tone of voice or having an attitude that is abusive or belligerent will likely cause you to either be hung up on or the agent and his/her supervisor will be less willing to speak to you or help you with issues.
All the belligerent powers of the First World War executed foreigners deemed to have acted as enemy agents.
In 1879 she lectured in San Francisco on the plight of her tribe many of whose members had been exiled along with belligerent Bannocks to a reservation in Washington Territory and on the wrongs perpetrated by dishonest civilian Indian agents.
In short, this now looks like a carefully choreographed, slow-release PR plan – likely managed by Armstrong's long-time agent Bill Stapleton – to perform a 180-degree turn on all previously held positions: belligerent denial, self-righteous indignation and bullying belittling of accusers.
United Airlines agents were "left with no choice" but to call security officers to remove a "disruptive and belligerent" passenger, the company's CEO wrote Monday in an email to employees.
