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As a preventative measure against wrong information coming from hurried customer service representatives, I begin many calls to a call center with a "this call may be monitored for quality assurance purposes" of my own.
We're all familiar with the recorded message: "This call may be monitored for quality assurance".
Data will be monitored for quality and completeness first by the trial manager and then by the principal investigator (Bangladesh) using verification, validation and checking processes.
Overall data and trial management will be provided by the Clinical Trials Research Unit (CTRU) (University of Leeds, UK) where received data will be monitored for quality and completeness.
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" 'The customer is always right' got totally lost," said Michael Schrider, president of J. Lodge, a call-monitoring business (as in "this call is monitored for quality assurance").. "It was 'the customer is a pain.' " About nine years ago, call centers started moving offshore, so that when you called about your computer, you did not know if you were talking to someone in Bangalore or Boston.
Compaction is an important construction criterion since all engineered fills are compacted in some fashion, and the compaction effort is monitored for quality control [7].
Data collectors are monitored for quality and fidelity to the protocol on a quarterly basis.
Peak areas of internal standards were monitored for quality control, and individual samples with peak areas from individual samples differing from the group mean by more than two SDs were reanalyzed.
Data will be monitored for completeness and quality by the Clinical Trials Research Unit.
Air quality would be monitored for pathogens by the type of portable detectors brought in by the Army at last year's Olympics.
The studs, picked by local agricultural officials in a multiyear selection process, are monitored for the quality of meat from their offspring.
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CEO of Professional Science Editing for Scientists @ prosciediting.com