"The last thing you want to do when you go in a public bathroom is to set your purse or briefcase down while you wash your hands because the floor often has water all over it," he said, mentioning the placement of paper towel dispensers and trash receptacles as other details that affect bathroom cleanliness.
Peters wondered, "How could it be that we were delivering phenomenal service to our customers, yet they weren't buying anything?" He later discovered that they were measuring bathroom cleanliness and fully stocked shelves metrics that might be important to restaurants or supermarkets but weren't as relevant to an office products retailer targeting small business owners.
INSPECT THE BATHROOMS The bathrooms reflect cleanliness in other, less visible, areas of the store, like backroom storage areas, food processing rooms and spaces behind refrigerated cases.
We also check the bathrooms for cleanliness and the camp menu for good food options and interrogate the counselors to see if they seem warm, engaged and enthusiastic.
Only one of the 5 was concerned with improved "hotel" services (bathrooms, meals, cleanliness).
In 2003, Tamburini reported information needs (regarding diagnosis, future conditions, dialogue with doctors, economic insurance solutions related to the disease) and improved 'hotel' services (bathrooms, meals, cleanliness) as important aspects [ 19].
Hospital facilities comprises four items relating to the hospital's physical environment and facilities including cleanliness, bathroom facilities, quietness, rest room and overnight facilities (Cronbach's alpha = .73).73
Is there a single theater on Broadway that has even halfway acceptable (re: size, cleanliness) bathrooms?
It also has the typical trappings of a college dwelling, like discarded pizza boxes and bathrooms of questionable cleanliness.
Telecommunications tenants like MCI and Sprint occupied the lower floors even before the renovation, the space largely occupied by machines that do not care about elevator service, the state of the bathrooms or the cleanliness of the hallways.
One last, but by no means least, aspect is the satisfaction of needs regarding services offered by the institution, both concerning assistance (control of symptoms and/or of practical help with functional problems) and hotel services (bathrooms, meals and cleanliness).
