In the 1990's, the desktop computer, sometimes connected to Ethernet, took hold of the desk-based knowledge worker in the back office, and enterprises focused on centralization and productivity.
Platform organizations often play "back office roles" for micro-enterprises of providing financing, accounting, HR, legal, procurement, distribution, and other capital-intensive services, which in turn permit micro-enterprises to focus on their competitive strengths (Sorensen & Fassoiotto, 2011).
"Business processes in the enterprise back office are manual, rules-based, and cumbersome, which makes them a perfect target for AI," said Arif Janmohamed, Partner at Lightspeed Venture Partners, in a statement.
The training can be provided to any and all micro-entrepreneurs who can benefit from this capacity building support, which also solves for the much-needed sharing of back office services within the social enterprise field.
Knowing how customers feel about your products and services is particularly vital for organizations specializing in "extended-enterprise" services such as back office operations, decision support, and engineering, technology and asset support for large operations.
Technology drives growth when it closes the gap between back office automation that feels digital and how an enterprise amplifies digital and physical resources to become a digital competitor.
For the first time, an enterprise can see its business running in real-time, from the back office through the front office to the field office, all the way to the point of delivery to customers and even inside of the customer.
The back office is left trailing.
Money also tells in the back office.
Industrialize the back office.
