Sentence examples for average calling time from inspiring English sources

Monthly call time was based both on incoming and outgoing calls, and was calculated as the mean of the monthly average calling time over the previous six months.

Finally, the average calling time, average number of diallings, and average number of costed diallings, were calculated per LA-RDD completed interview and per EWP completed interview.

The second of these targets is average call time.

You would also monitor average call time closely for every representative.

The average call time, of 7 to 10 minutes last filing season, has jumped to 25 to 40 minutes.

Average call time per customer went down, boosting productivity significantly and saving the company millions of dollars.

Leaders kept a tight rein on costs, with goals for reducing average call time, improving customer satisfaction levels, and driving more service volume to the Web.

Especially notable from a service creativity standpoint, Zappos is one of the few call centers that measures average call time but doesn't reward employees with the lowest averages.

In July, the average call time was 31 minutes, and today, it's at 35 minutes.

Customers have reported a 15percentt decrease in average call time and a 10percentt decrease in the average number of callbacks.

The average call time is around 11 a.m., but really anywhere between 10 a.m. and 2 p.m.