Ensuring availability of services, provision of integrated services, facility improvement initiatives and enhancing privacy and anonymity were mentioned by the majority of health service providers.
Perhaps this is not so surprising considering remarkable cross-national differences in terms of service provision and palliative care availability [ 18].
The nature of service provision was discussed focussing primarily on practical considerations relating to access to care, availability of services and resourcing.
We first evaluated the level of service provision for four core ANC quality attributes individually (days per week with ANC provision, availability of skilled health workers, ANC functions, and ANC screening tests) and then combined them to assess the overall level of ANC provision at all Zambian ANC facilities.
Availability refers to whether the appropriate health services exist where and when they are needed, while acceptability pertains to the nature of service provision and how this is perceived by individuals and communities (Thiede et al. 2007).
20 22 Questions on the scale pertained to key aspects of service provision; for example, supervision arrangements for all staff involved in psychosocial assessments, 24 h access to specialist mental health services and availability of rooms for privacy and confidentiality.
Most of the participants revealed that they prefer health insurance on certain conditions such as freedom in provider choice, availability of high quality service, provision of comprehensive benefit packages, and removal of other access barriers.
This information would help to differentiate between the problems of availability of services and correct provision of available services, which require different approaches to their solution.
Health facilities within these provinces were purposively selected to participate based on demand for PAC, willingness of providers and administrators to support implementation of the pilot program, and availability of necessary infrastructure for service provision.
The FGDs and IDIs with HSPs explored the following aspects of SRH service provision: knowledge of the available policies and guidelines, availability of SRH services, perceptions of and experiences with regards to SRH service provision, barriers to providing SRH services to young people and suggestions on SRH service improvement.
