The phrase "automated customer" is correct and usable in written English.
It can be used to refer to a customer interaction or service that is managed through automated systems or processes, often in the context of customer service or support.
Example: "The company has implemented an automated customer service system to handle inquiries more efficiently."
Alternatives: "automated client" or "automated consumer".
Singapore, by contrast "is into a little bit of everything fintech [financial technology], autonomous driving, automated customer support," Tak says.
The bridegroom, 47, works in New York as the chief executive of Colloquis, a Microsoft subsidiary that makes automated customer service software.
But given the lousy track record of automated customer service so far, consumers have reason to be skeptical of this new generation of talking machines.
Alibaba has already used the program to improve the automated customer support on its online marketplace, says Si Luo, a member of the team.
It's an area of study where computer science, linguistics, and artificial intelligence intersect, and it has become increasingly prominent in our lives, from Apple's Siri to automated customer service.
Fintech startups are trying to disrupt the investing and asset management space by providing a much simpler, more transparent and highly automated customer experience, including "robo-advisers" aimed at newer investors and the mass affluent.
A recent study by Cognizant and the Economist Intelligence Unit on the rise and impact of the smart product economy found that 40% of businesses plan to use smart products to automate customer service operations, while 46% report that smart products are already bringing them information about their customers that was previously not possible or not cost effective to acquire.
Ask Jeeves natural language technology is a perfect fit for companies looking to automate customer service or technical support.
Bessemer has invested in Ada Support to automate customer support and ScaleFactor to automate accounting and finance.
To that end, in 2009 Elsevier implemented Oracle Service Cloud, which automates customer self-service functions over the web.
As it's currently advertised, marketing automation platforms make personalized engagement possible at a large scale on multiple channels, by automating customer communication.
