Despite the important attention human resource issues have received in recent years, health workers in many low-income settings report their superiors taking little interest in their job satisfaction and work environment, although relatively simple and cost-effective steps can be taken to improve them.
Mr. Jacobs also turned his attention to human resources, buying the Swiss company Adia Personnel Services in 1992 and guiding it as it emerged as a global Fortune 500 company after a merger with the French company Ecco Staffing four years later.
"They haven't paid enough attention to human resources issues," said Gerry Shea, health-care director of the Service Employees International Union, which represents 210,000 hospital workers, including 110,000 in the community hospitals.
To maintain a pool of good elf labor willing to work in the harsh North Pole climate, Santa pays close attention to human resources practices and policies to retain top talent.
Such results show the importance of paying careful attention to human resources management from the beginning of such projects when implementing change.
And this is occurring at a time when the there is great concern about the lack of attention to human resources in the health sector globally, especially that many governments do not have even basic information about their most important resource: how many health professionals, their age and sex, or how they are distributed [ 3].
The implementation of some "prescriptions" of the new agenda, such as decentralization or the introduction of new systems of incentives, has mobilized a great deal of the attention of human resources managers and policymakers, leaving less room to continue addressing previous shortcomings, such as strengthening health information system.
Even those in the health sector rarely lavish the same degree of attention to human resource issues as they pay to issues of health financing and financial management.
They might consequently find themselves incurring the attention of their human resources or occupational health department, for whom a particular Bradford score triggers further action, perhaps disciplinary.
"If you let a school system starve and don't pay attention to the human resources -- namely, teacher salaries and other human infrastructure -- then what you see in this report will happen," she said.
Without careful attention to financing, human resources, supply chain management, quality assurance, and other inputs, iCCM programs risk uneven roll out and disappointing results.
