The phrase "assisting guests" is correct and usable in written English.
You can use it in contexts related to hospitality, customer service, or any situation where help is provided to visitors or clients.
Example: "The hotel staff is dedicated to assisting guests with their needs to ensure a pleasant stay."
Alternatives: "helping visitors" or "supporting clients".
"Engineering informed me the hotel has a policy against assisting guests with dead vehicle batteries.
Front desk staff at hotels can mention general offers as guests check in, and employees assisting guests one-on-one can conversationally mention more specific messages as they learn their needs.
"Lightning struck somewhere, we are not even sure where yet, and one of our zip line guides was on the ground assisting guests and got hit by some electricity that came off of one of the lines," a man with the museum told local NBC affiliate WLEX.
In May, Hyatt Hotels created a Twitter profile, @HyattConcierge, to assist guests with anything a real-life concierge would do, like dinner reservations and spa appointments.
This gob-smacking monument to ostentation is so big that members of staff are posted around the sprawling resort to assist guests who can't find their room.
Similarly, Globe Homes and Condos, which manages about 50 properties in Los Angeles and Palm Springs, Calif., recently hired a full-time service manager to assist guests with theme park tickets, child care and other requests.
The hotel does not assist guests in getting tickets for the public viewing stand of ground zero, although staff members will politely give directions to the South Street Seaport, where those tickets can be obtained.
Lauren notes, however: "The caveat is that the van's first responsibility is to the cyclists so the van will go back and forth on the route, stop to assist guests and provide them snacks then at a certain point will drive to the hotel and drop off luggage.
When we have 400 late checkouts and 400 waiting to check in, it's all hands on deck". The center of that deck is the front desk, where employees like Abbady Abbady of Egypt, in his red jacket and name tag, assist guests.
Hotel de Londres in San Sebastian, Spain, the Signature Hotels in Jeddah and Medina, Saudi Arabia, and HTEL Serviced Apartments in Amsterdam are among the growing number of hotels currently posting QR codes at concierge desks, in lifts and on hotel room information cards to assist guests with tips on where to dine or what to do during their stay.
Indeed, the hotel boasts a dedicated fragrance butler who can assist guests with selecting, sampling and purchasing a signature scent.
