assisting customers

USAGE SUMMARY

The phrase "assisting customers" is correct and usable in written English.
You can use it in contexts related to customer service, support, or any situation where help is being provided to customers. Example: "Our team is dedicated to assisting customers with their inquiries and ensuring a positive experience."

✓ Grammatically correct

News & Media

Formal & Business

Science

Human-verified examples from authoritative sources

Exact Expressions

10 human-written examples

Once upon a time, retail stores had employees who were not cashiers but roamed the floor, assisting customers.

The New York Times

They wander the store assisting customers and wear standard Apple T-shirts, which are bright blue with a clean white Apple logo across the chest.

The New York Times

Steve Stoute, the founder and chief executive of Translation, said "there was a natural relationship between assisting on the court and State Farm's best-of-class service in assisting customers".

The New York Times

Many of those staff members had been reporting to work every day, assisting customers and helping the trustee in his investigation into an apparent shortfall in MF Global's client money.

The New York Times

Complete Production Services : Complete provides specialized oil and gas services and equipment in Canada, the U.S. and Mexico, assisting customers in developing hydrocarbon reserves, reducing operating costs and enhancing oil and gas production.

Forbes

The report states: "A declining emphasis on ticket offices will see ticket hall staff assisting customers to purchase travel at the machines or facilitating customers to Wave & Pay with their bank cards without the need to purchase a separate ticket".

BBC

Human-verified similar examples from authoritative sources

Similar Expressions

49 human-written examples

The product today is sold along two main trajectories: assisting customer reps; and providing unmanned video assistance to replace some of the easier and more common questions that get asked.

TechCrunch

Jessica stayed to assist customers until store closing.

The Guardian

He paused from an interview several times to assist customers.

The New York Times

The biggest scheduled operator, easyJet, has set up a UK helpline (0161 774 9879) to assist customers.

Independent

(Some kiosks may also have an additional screen for sales associates to assist customers).

The New York Times

Expert writing Tips

Best practice

When describing roles or responsibilities, use "assisting customers" to clearly convey the act of providing help and support. For example, "The primary responsibility of this role is "assisting customers" with their inquiries".

Common error

Instead of saying "Customers are assisted by our staff", use the active voice: "Our staff are "assisting customers". This makes the sentence more direct and easier to understand.

Linguistic Context

The phrase "assisting customers" functions as a gerund phrase acting as a noun, often describing an activity or role. Ludwig examples show it in contexts describing job responsibilities or company services, reinforcing its function as a descriptive noun.

Expression frequency: Uncommon

Frequent in

News & Media

40%

Formal & Business

30%

Science

20%

Less common in

Encyclopedias

5%

Wiki

2%

Reference

3%

Ludwig's WRAP-UP

The phrase "assisting customers" is grammatically correct and commonly used to describe the act of providing help or service to customers. Ludwig AI indicates its suitability across various contexts. It functions as a gerund phrase acting as a noun, and appears frequently in news, business, and scientific sources. While alternatives like "helping customers" and "serving customers" exist, "assisting customers" provides a clear and professional way to convey the act of customer support.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

helping customers

Replaces "assisting" with a more common synonym, "helping".

serving customers

Focuses on the act of providing service rather than direct assistance.

aiding customers

Uses a more formal synonym for "assisting".

supporting customers

Emphasizes providing ongoing support and assistance.

guiding customers

Suggests leading customers through a process or decision.

advising customers

Focuses on providing expert advice and recommendations.

attending to customers

Highlights the act of giving attention and care to customer needs.

providing customer service

Shifts the focus to the overall service provided, rather than direct assistance.

facilitating customer transactions

Focuses on making transactions easier for customers.

catering to customer needs

Emphasizes meeting the specific requirements and desires of customers.

FAQs

What are some alternatives to "assisting customers"?

You can use alternatives like "helping customers", "serving customers", or "supporting customers" depending on the specific context.

How do I use "assisting customers" in a sentence?

"Assisting customers" can be used to describe a job duty, a company's focus, or a specific action. For example, "Our representatives are trained in "assisting customers" with their technical issues."

Is "assisting customers" formal or informal?

The phrase "assisting customers" is generally considered neutral to professional and can be used in a variety of settings, from formal business communications to casual service encounters.

What's the difference between "assisting customers" and "providing customer service"?

"Assisting customers" refers to the direct act of helping customers, while "providing customer service" encompasses a broader range of activities aimed at ensuring customer satisfaction.