The phrase "assess customer" is correct and usable in written English.
It can be used when discussing the evaluation or analysis of customer needs, satisfaction, or behavior in a business context.
Example: "Our goal is to assess customer feedback to improve our services and products."
Alternatives: "evaluate client" or "analyze customer".
Companies spend lots of time and money on complex tools to assess customer satisfaction.
They also need to assess customer satisfaction with the entire journey and with interactions at specific touchpoints.
We assess customer bill impacts of illustrative EE programs and net-metered PV systems for a prototypical northeast utility.
Analysts said that Tesco's initial sales fell short of expectations and the company stopped opening new ones for several months this year to assess customer feedback and make adjustments.
It uses the panels to assess customer demand for new products ("How many Gmail users will there be on January 1, 2009?"); company and product performance ("When will the first Android phone hit the market?"); competitor performance ("How many iPhones will Apple sell in the first year?"); and some just for fun ("Who will win the World Series?").
You could also assess customer feedback through customer surveys, social media comments and Glassdoor ratings.
The regulator said in a statement that Wonga "was not taking adequate steps to assess customers' ability to meet repayments in a sustainable manner".
The only thing Brand A has to do is find the feature differences and assess customers' valuation of these differentiated features.
I sometimes skipped the part where we were supposed to assess customers' actual financial needs, because that step was in mostly their interest.
Wonga agreed with the FCA in October to make "significant" changes to its business because it was "not taking adequate steps to assess customers' ability to meet repayments in a sustainable manner".
In particular the watchdog found firms were: failing to adequately assess customers' financial circumstances before recommending a course of action not making clear the type of service they provide and that free advice is available encouraging vulnerable customers to purchase products and services which are not suitable and impede their ability to repay their debts.
