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The phrase "are reachable" is correct and usable in written English.
It can be used to indicate that someone or something can be contacted or accessed.
Example: "During business hours, our customer service representatives are reachable at the provided phone number."
Alternatives: "can be contacted" or "are accessible".
Dictionary
are reachable
adjective
Within easy reach; accessible
synonyms
Exact(60)
Nisyros, Tilos and Symi are reachable on scheduled ferries from Rhodes and Kos.
The buildings are reachable by roads with names like Route Bohr, Route Schrödinger, and Route Curie.
You can fly, but all of these destinations are reachable by train, or a combination of train and ferry.
My office, my friends and family, my entertainment and medical care are reachable by mass transit or on foot.
Then again, people are complicated, and they change; they are reachable at different points in their lives, in different ways.
That is, hundreds of millions of pages are reachable from hundreds of millions of potential entry points.
Our 850 part-time MBA students have deep industry experience and are reachable through CareerNet, our online jobs board.
The outer islands are reachable only by private boat.
Use 20% of your time to identify networking contacts who are reachable.
All the nodes are reachable in this case because connections arise periodically.
All devices are reachable over a wired network interface for management purposes.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com