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The phrase "are not returned" is correct and usable in written English.
It can be used in contexts where you are discussing items, responses, or actions that have not been sent back or given back.
Example: "The emails I sent last week are not returned, which makes me wonder if they were received."
Alternatives: "are not sent back" or "are not replied to".
Dictionary
Exact(58)
They are not returned to the park.
Do-rags caught at security are not returned.
The exhaust gases are not returned to the engine.
Now phone calls are not returned, meetings cancelled, cheap historical jibes commonplace.
Note that deposits are not returned until after their last festival of the summer (October).
Periodically he places calls to his wife and children in Copenhagen and leaves messages that are not returned.
Poor service — including high turnover among trust officials and phone calls that are not returned — is another common complaint.
The bonds are not returned until the things they cover have been shipped back where they came from.
"If the soldiers are not returned," Dan Halutz, the Israeli Army's chief of staff, said at the time, "we will turn Lebanon's clock back twenty years".
Sometimes, inmates' personal items, like wallets, purses, cellphones and identification, are not returned to them when they leave because the property room is closed.
And one member, the only world-famous one, will go on pushing hardest of all, no matter how often his calls are not returned.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com