Freshdesk has teamed up with incubators and angel funds, like YouWeb, Tandem Entrepreneurs, Internet India Fund, 500 Startups, and Proudly Made to begin giving their early-stage businesses customer support tools so that they don't have to worry about allocating their own money to CRM tools at those critical, early stages of growth.
For Alex Bard of Desk.com, the customer support tool launched recently by customer relationship management specialists Salesforce.com, the answer is an unequivocal yes.
So what does it mean, bringing Zendesk to Station F? First, Station F will be able to use Zendesk as their customer support tool for free.
It has also said it wants to apply machine learning/AI on top of that mix to, in the words of one Microsoft exec, Scott Guthrie, "create the ultimate selling tool, the ultimate customer support tool".
The founder of Favstar, a tool that surfaces popular Twitter favourites, has launched a new startup with a Twitter focus — bringing a customer support tool called Respondly out of private beta today.
Radically transparent social media scheduling firm Buffer, which does stuff like publish its staff salaries and publicly detail its company revenue, has announced its first major acquisition — buying social media customer support tool Respondly for — wait for it — an undisclosed amount….
Box is offering 10GB of free storage for current sign-ups, MailChimp is doing an exclusive $50 credit for new sign-ups to its newsletter service, and Zendesk is doing a $1,000 credit with a free year of subscription for its customer support tool.
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