The percentage of passenger traffic flowing through the smaller airports is steadily shrinking, while airlines concentrate more on the big-city hubs.
While other low-fare airlines concentrate mostly on tourists and other budget-minded travelers, JetBlue has managed to cast its spell over upscale business fliers, as well.
Unlike many carriers in the Asia-Pacific region, Indonesian airlines have concentrated on increasing their domestic share.
While Lufthansa has adjusted its fleet capacity to meet demand, he argues that America's loss-making big airlines have concentrated on maintaining market share, "which you can only do if you have your costs under control .In this section The long shadow of Big Blue Saving trees Flying high A break in the clouds Diller thriller?
For airlines, maintenance has always been the major issue, and that is what you want the airlines to concentrate on".
Some airlines are concentrating on new ways to accommodate passengers whose flights have been delayed or canceled.
Unlike other major airlines, which concentrate their flying around hubs and connections, Southwest flies directly from city to city.
"All the airlines are concentrating their flights in Rio de Janeiro and São Paulo, because they can make more profit from business travelers," he said.
Thus the car-repair shops could borrow assembly-line lessons from the lean car factory, and the airlines could concentrate on the end-to-end customer experience of queues, delays and more queues.
Its main rivals, by contrast, have had to trim margins to compete with low-cost carriers and each other to feed their European hubs.The second was that frugal times forced the airline to concentrate on being profitable rather than big.
