And after his airline came last in a Which?
The airline comes up with a price that is not high enough to discourage customers but still maximizes profits.
When the plane landed, according to reports, no one from the airline came to bring Mr Neal an aisle chair to assist him off the plane.
"Flight attendants have a ridiculously hard job dealing with passengers unwilling to accept every rule the airline comes up with," he said.
Three years ago, the airline came under fire for charging $550 round trip for the Pittsburgh-Harrisburg route, a 35-minute flight each way.
When they arrived, two men who worked for a company hired by the airline came aboard to help Ms. Cocuzzi, who uses a wheelchair, get off the plane.
If Delta leaves and no other airline comes in, most travelers from the South Dakota capital would have to drive to the closest bigger airport in Rapid City, 140 miles away.
The start of the new low-cost airline comes at a challenging time for the industry, which is in the grip of a global recession and a slump in demand.
Mr. Bronner's quest to shift US Airways' operations to Alabama will be merely a sidelight once the airline comes out of bankruptcy, contends John Ash, a Washington-based aviation consultant.
The effect could be even greater, since much of the success of Ryanair, which has increased revenue eightfold, to €3 billion, or $3.7 billion, in a decade to become the biggest European low-cost airline, came from linking cities with no air service, whereas Emirates is confronting established carriers more directly on some of their most profitable routes.
