The business was becoming less about filling prescriptions and more about meeting broader health needs, ranging from one-stop shopping for an aging customer base to flu shots and personal service.
Similarly, increasing average satisfaction ratings doesn't guarantee increased profits, as Cadillac discovered in the 1980s, when it increasingly appealed to a smaller, aging customer base.
Once home to some of the most magical window displays in town, as well as another loyal but aging customer base, L&T has become lost over the past years.
Other industry consultants have disagreed with the assessment, believing that the move is a practical one because the company is growing with its aging customer base.
Other industry consultants have disagreed with the assessment, believing that the move is timely because the company is growing with its aging customer base.
Although the baby boomer generation is ageing, the core customer base for Harley-Davidson, the company has increased its focus on outreach customers, comprising young adults (ages 18-34), women, African-Americans and Hispanics.
The user perspective of the PPMS is intentionally simple, developed entirely with a target base of elderly and aging customers in mind.
Novartis believes that in Cambridge it can build a richer knowledge base that will yield more new products, faster, to sell to the world's richest, aging customers.
The number of regular players has halved since 2002 and the existing customer base is ageing.
Its customer base was aging, with younger families with children drawn to Disney World and Universal Studios parks about 30 miles away.
