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The phrase "adopt a complaint" is not commonly used in written English and may cause confusion.
It could be used in a context where someone is taking on or accepting a complaint, but it is not a standard expression.
Example: "After reviewing the situation, the manager decided to adopt a complaint from the customer regarding the service."
Alternatives: "file a complaint" or "register a complaint".
Exact(1)
The guidelines press schools to have a zero-tolerance attitude toward sexual assault and harassment and to adopt a complaint process that gives equal protection to the accusers and accused.
Similar(59)
Mr. Bramson, the mayor, has had to adopt a wry stoicism about complaints about his city's unkempt diplomatic houses.
Instead, under lobbying pressure from the industry, Congress allowed the airlines to adopt a voluntary set of customer complaint guidelines.
The complaint says that the school should adopt a new policy regarding treatment of pregnant students, and that Seals should be allowed back at school without penalty.
Particularly if, as the judge seems to suggest, it should adopt a general policing role as well as adjudicating on complaints.
"Adopt" a tiger.
Adopt a shelter dog.
Adopt a friendly attitude.
Adopt a fire hydrant.
"Adopt" a Red Panda.
Adopt a pet.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com