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The phrase "addressing a complaint" is correct and usable in written English.
It can be used when discussing the action of responding to or dealing with a complaint made by someone.
Example: "The customer service team is responsible for addressing a complaint in a timely manner to ensure customer satisfaction."
Alternatives: "responding to a complaint" or "dealing with a complaint".
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The White House will ask Congress for $280 million to enforce firearms laws, addressing a complaint of opponents of gun restrictions.
Among other things, the company seems to be addressing a complaint that operagoers have regularly lodged since Peter Gelb took over as the general manager, in 2006: one show after another has played better on the Met's HD Live broadcasts than in the house.
Bogost intended the Cowpocalypse event to signal the "end" of the game to players; when addressing a complaint by a fan who felt the game was no longer fun after the cow rapture, Bogost responded that "it wasn't very fun before".
Addressing a complaint about his statement, the executive exclaimed, "[W]ell, is every f---ing woman in the company having a baby or going to have a baby?" He also said that unless mother or child has a health issue, "there's absolutely no reason for someone to take paternity leave".
All these measures may have contributed to an increased expectation of patients towards the health system and may have facilitated the act of officially addressing a complaint.
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She also addressed a complaint many young people who felt inspired by Sanders.
In case of dispute, the mentee can address a complaint to the exam appeal commission.
In a court filing, the iPhone-maker acknowledged there was huge demand for Samsung's new phone, but said the South Korean firm had failed to address a complaint it had already made about one of its earlier Android-based models.
They returned later to address a complaint of loud music.
To address a complaint from Lycia and Pamphylia about the "detestable pursuits of the atheists [Christians]", Maximinus promised the provincials whatever they wanted perhaps an exemption from the poll tax.
Reflective of the lack of high level evidence to guide practice, there are no uniform criteria for candidacy and no standard fitting procedure when it comes to providing hearing aids to primarily address a complaint of tinnitus, for example, where there is no complaint of a hearing handicap or only a mild hearing loss.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com