And actually they do know that there is still smoke in the room, but they are making an attempt to do something.
Then the two women traded stories about Esther, but actually discovered they knew quite little about her.
They'll feel like they know without actually knowing.
Ms Casey told BBC Radio Five Live: "(We need) one worker for one family so they actually know who they're working with and what actually needs to change in that family.
Don't tell them what you actually know, just make sure they know that you know what they want.
"So try to, as much as possible, stick to what our investigators say, because they actually know what they're talking about".
People who, asked to fill for an extra couple of minutes, can do so because they actually know what they are talking about.
What makes the stories even better is that they actually know what they are talking about.
So I do not think they actually know what they are talking about.
Just remember that with anything online, anyone can make something regardless of whether or not they actually know what they are doing.
