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But after the representative said he needed to consult a "vendor representative," society officials reversed course.
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A content vendor representative noted: "I don't care if it's a community [hospital] or large [hospital], they don't have the resources or the bandwidth to do this [CDS]".
A content vendor representative noted the need for collaborating: "But at times you really do need to come together to say, you know, we are doing this together for a site".
One content vendor representative recommended: "The optimal way for clinical content and EHR vendors to work together is to keep separate, but standardize the interfaces between them".
An EHR vendor representative said: "many practices are interested in quality measures because of reimbursement, but many are also interested in improving their care".
One vendor representative expressed frustration that the customers were motivated more to increase their revenue than to improve patient care: "So while we have decision support... the bulk of it supports making sure they get paid".
An EHR vendor representative praised the work of the HL7 standards body for promoting open dialogue in a legally safe environment: "in HL7 meetings you would have the best developers from each company come together and they would share ideas in a non-competitive environment".
Go to 5 to 10 websites and contact a vendor-specific representative for more information.
The EHR vendor representatives noted that their organizations were paying a great deal more attention to usability than ever before.
Content vendor representatives felt that because of Meaningful Use there is an emerging understanding of "what [they] do" on behalf of both the public and customers, and that this would lead to greater customer appreciation.
Reached for comment, a Microsoft spokesperson indicated that the "action by a vendor is not representative of the way Microsoft works with bloggers or other members of the media," and that the "program has been suspended".
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com