The phrase "a telephone script" is correct and usable in written English.
It can be used when referring to a written document that outlines what to say during a phone call, often used in customer service or sales contexts.
Example: "Before making the calls, make sure to review a telephone script to ensure you cover all the necessary points."
Alternatives: "phone script" or "call script".
Aides drafted a telephone script, bought lists of Catholic voters and contracted with a telemarketing company, Conquest Communications of Richmond, Va., that on Monday, the day before the primary, called 24,000 Roman Catholic households in Michigan.
A telephone script was used to verify consent.
7. A telephone script will be used to: a) Remind patients and family members of the purpose of the study.
For building trust, a telephone script was created by the patient navigators for introduction and setting up of the first face to face meeting.
These telephone calls will be based around a telephone script based upon CBT principles, adapted from a previously developed telephone script for another LBP clinical trial [ 88].
For study participants not currently meeting their step count goals, study staff followed a telephone script [adapted from the "Steps to Better Health" booklet and the Diabetes Prevention Program Lifestyle Balance Program Materials [ 26]] addressing a standard list of barriers to exercise and strategies for overcoming them.
If they wish the participants can leave a message for the physiotherapist who will call them back using a standardised telephone script adapted from a previous study [ 20].
Invitations will be presented using a standardised telephone script and carried out by a nurse experienced in the care of people with HD, and already known to the person with HD or his/her family through clinical care.
We used a standardised telephone script to collect follow-up information on days three and seven after randomisation.
We recruit family members using a prepared telephone script and oral consent process.
Using a standard telephone script, one adult per household was randomly selected by asking to speak to the adult with the next birthday.
