a repeat customer

USAGE SUMMARY

The phrase "a repeat customer" is correct and usable in written English.
It can be used to refer to a customer who has made multiple purchases from a business or service. Example: "Our loyalty program is designed to reward repeat customers with exclusive discounts and offers."

✓ Grammatically correct

News & Media

Science

Human-verified examples from authoritative sources

Exact Expressions

52 human-written examples

The military became a repeat customer.

The New York Times

Instead, he became a repeat customer.

The New York Times

Lauren, the 14-year-old user, could become a repeat customer.

The New York Times - Tech

If one out of ten was a repeat customer, then the business would survive.

The New Yorker

(5) Schwimmer is a repeat customer of Cirque du Soleil, particularly its show O.

The Guardian - Film

"You know when you play the Mega Million?" a repeat customer began.

The New York Times

Human-verified similar examples from authoritative sources

Similar Expressions

6 human-written examples

Otherwise, if the server is found busy, the customer decides whether or not to enter a retrial pool with infinite capacity and becomes a repeated customer, based on observation of the system and the reward cost structure imposed on the system.

European Journal of Operational Research

You could leave them a tip, or just return the favor by becoming a regular repeat customer.

Huffington Post

The company is today reporting 75percentt growth in back-to-school sales, an 84percentt increase in back-to-school traffic, and a 46percentt repeat customer rate, and is averaging around 7,000 new paying customers per month.

TechCrunch

Many Czech businesses "appear not interested in having a satisfied repeat customer," he said.

The New York Times

"Our approach was to offer better pricing consistently and to market the customer experience, eventually building a loyal, repeat customer base".

Forbes

Expert writing Tips

Best practice

When tracking customer behavior, differentiate between first-time and "repeat customers" to tailor marketing strategies effectively. This personalized approach allows for targeted messaging and promotions that resonate with each group.

Common error

While nurturing "repeat customers" is crucial, avoid neglecting those who make a single purchase. First impressions matter, and providing exceptional service to every customer, regardless of purchase frequency, can potentially convert them into loyal, returning patrons.

Linguistic Context

The phrase "a repeat customer" functions as a noun phrase, typically serving as the subject or object of a sentence. As shown by Ludwig, it identifies an individual who has previously purchased goods or services from a particular business.

Expression frequency: Very common

Frequent in

News & Media

54%

Science

21%

Formal & Business

10%

Less common in

Wiki

8%

Academia

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "a repeat customer" is a common and grammatically sound way to describe someone who has made multiple purchases from a business. As Ludwig AI confirms, it's primarily used in neutral contexts, such as news and business, to highlight customer loyalty and the importance of retention. While alternatives like "returning customer" or "loyal customer" exist, "a repeat customer" effectively conveys the core concept of repeated patronage. It's crucial to value both new and "repeat customers", but remember that over-reliance on the latter, especially with discounted offers, may signal deeper business challenges.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

returning customer

Focuses on the action of returning, emphasizing the customer's act of coming back.

loyal customer

Highlights the customer's dedication and commitment to the business.

dedicated customer

Emphasizes the customer's loyalty and commitment to a particular brand or business.

repeat buyer

Focuses specifically on the act of purchasing multiple times.

regular patron

Emphasizes the customer's consistent support and frequent visits to a business.

frequent shopper

Highlights the customer's consistent shopping activity.

established client

Implies a long-term relationship and familiarity with the business.

long-term customer

Emphasizes the duration of the customer's relationship with the business.

valued client

Shows the high value the business places on the customer's continued patronage.

consistent consumer

Highlights the steady consumption of goods or services.

FAQs

What's a simple way to describe "a repeat customer"?

A "repeat customer" is simply someone who buys from the same business more than once. You could also call them "a returning customer" or "a loyal customer".

How do you encourage someone to become "a repeat customer"?

To encourage repeat business, focus on providing excellent customer service, offering loyalty rewards, and personalizing the customer experience. Making customers feel valued increases the likelihood of them becoming "a regular patron".

Is it always good for a business to have "a repeat customer"?

Generally, yes, having "a repeat customer" is beneficial. However, in specific business models like Groupon, relying heavily on repeat customers using discounted offers might indicate underlying issues with attracting new, full-price customers.

What are some strategies for retaining "a repeat customer"?

Retaining repeat customers involves strategies such as implementing loyalty programs, offering exclusive deals, soliciting feedback, and continually improving the product or service. Building a strong relationship is key to maintaining "a long-term customer".