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The phrase "a promise from" is correct and usable in written English.
It can be used when referring to a commitment or assurance made by someone to another person or group.
Example: "I received a promise from my friend that she would help me with my project."
Alternatives: "a commitment from" or "an assurance from".
Exact(60)
That is a promise from the European Space Agency.
As of last week, baseball had not secured a promise from prosecutors to share information.
He has extracted a promise from Mr. Carney to put his antics on YouTube.
Mr Papandreou visited Libya, winning a promise from Muammar Qaddafi to support projects in Greece.
Next we see Holocaust survivors "on a promise from God" defying Britain's naval blockade of Palestine.
Their only value is as symbols of a promise from the United States government.
Positioned within the bill, as a promise from government, are also provisions to widen access.
The Budget came with a promise from Gordon Brown to reward enterprise.
Wyden extracted a promise from Clapper to issue a declassified answer in 30 days.
She extracted a promise from them that they would help her build attendance for another one a month later.
Sen. Ron Wyden (D-Ore). won a promise from Reid to support his plan to expand eligibility for health insurance.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com