That, he said, was a result of redoubling customer-service efforts, including the creation of a concierge team of relationship managers that held clients' hands throughout the transition.
Or take GruntWorks, a business based in Portland, Ore., that acts as a concierge for homeowners in need of anything from housekeeping to plumbing to roofing services.
That means fancier interior and exterior trim and an upgraded level of customer service; what Lincoln has been equating to a concierge service of late.
'Good estate management, including a concierge, care of lighting, landscaping and any neighbour issues, attracts second buyers,' he says.
The 21-year-old Serena's new home is 2,000 square feet, and includes two bedrooms, valet parking, a fitness center and pool, a concierge and, of course, security (to keep stalkers out).
From Elle to The New Yorker, there's a lot of attention being lavished on the topic of white fragility, particularly among women (who, for whatever reason, like to treat 911 as a personal concierge of race-based grievance).
When we think of a concierge, most people think of a luxury service with someone you call to get restaurant or theater reservations.
LONDON — Donato Bottiglieri has the kind of smile that sneaks up on you — the kind that makes a concierge a bit of a celebrity in his hotel world.
