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Physical support includes direct assistance and informational support includes advice, information and feedback [ 6, 7].
Informational support varied from provision of an information package to assistance navigating resources in the community.
Social support can be categorized into four broad types of supportive behaviors: emotional support, instrumental support, informational support, and appraisal support.
Informational support encompasses the provision of advice or information to assist one to solve a problem.
Emotional, affirmational and informational support were perceived as being offered by the peer supporters.
Informational support is the exchange of advice, suggestions and information relevant to problem solving [ 16].
Informational support involves providing advice, suggestions, alternative actions, feedback and factual information.
Informational support is understood as provision of disease- or health-relevant information for a patient.
44% of messages provided/requested informational support, whereas 31.4% of the messages contained psychosocial/emotional support.
Informational support was commonly lacking.
Almost all of these respondents mention informational support.
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