Which service attributes (convenience? friendliness?) does the firm target for excellence?
To create a successful service offering, managers need to determine which attributes to target for excellence and which to target for inferior performance.
There is certainly a fear among some that New Labour's "philistine populism" is more concerned with accessibility targets than excellence.
Jenkins's focus was on repairing Barclays' reputation, erecting five huge blocks in the Barclays' foyer, each one referring to a target: "respect, integrity, service, excellence, stewardship".
In our experience, the most successful commercial excellence programs target their initiatives carefully.
But as the targets are removed and excellence moves up the agenda, so we are recommended for a 100 per cent cut that will close us.
The plan was aimed at developing centers of excellence (COEs) targeting laboratories, infrastructure, and human resource development.
Support is provided through targeted research grants, research excellence awards, conferences, a working paper series, and educational programs.
Based on a network of powerful nationwide public and private foundations, the Berlin government has been able to explain, promote, and finance continuous TH-type reforms at the level of the Länder, sustained by massive federal investment targeted toward 'centers of excellence', laboratories, research chairs, and emerging fields of research.
The Tories target autonomy, diversity and teaching excellence in schools, childcare targeted at the youngest, and a flexible skills system.
