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Improved punctuality was also a byproduct of adjustments Metro-North's managers made to timetables last year to raise customer satisfaction.
"Passengers should ultimately see an improved rail service bringing the things they tell us they want: improved punctuality, reliable trains with more seats".
It has improved punctuality and attendance and helped build bonds between the parents and the school, he says.
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The new operator will also have to meet tough targets to improve punctuality, reducing delays by around a fifth, and to improve cleanliness.
Actions being taken in Norway designed to address these issues are expected to improve punctuality by about 3%.
A spokesman for the Rail Delivery Group, representing train operators and Network Rail, said: "We are committed to improving punctuality on a much busier network.
"With this in mind we expect the industry to continue to build on the overall positive trajectory and to do all they can to improve punctuality performance further".
But she waved a magic wand over the orange airline, increasing business travellers, improving punctuality, and introducing the hugely popular allocated seating.
Indian Airlines, the government-owned carrier that once had a virtual monopoly on internal flights, has been forced to improve punctuality and in-flight service because of private competition on its most profitable routes.
In the five years it was run by the public sector, it returned almost £1bn to the taxpayer, as well as increasing passenger numbers, introducing a new timetable, improving punctuality and establishing industry-leading approaches to recycling and reducing carbon emissions.
Regulator demands debt-ridden company reduces five year budget and improve punctuality Mark Bridger's most visited websites showed violent images of murders, beheadings and dead children Genetically modified salmon could escape into the wild with devastating consequences for the ecosystem, a new study has warned.
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