This resulted in three main communication strategies, summarised in Table 2.
To survey practice and opinion regarding school-based teaching of communication skills, to summarise relevant research evidence from physiotherapy and beyond, to reflect on practice in light of evidence, and to propose associated recommendations.
Four contextual teaching domains evolved during our synthesis summarised in Figure 1: (1) communication and interaction, (2) patient assessment and management, (3) inter-professionalism and (4) systemic aspects.
The first author moderated the focus groups while a second individual kept a speaker log and took notes summarising verbal and non-verbal communication.
Although communication behaviour, such as checking understanding and summarising information, is linked to patient trust and satisfaction, and is important for many aspects of clinical care, research has shown that physicians rarely check whether patients comprehend the information [ 6].
(Netherlands, ID 212, Primary Care) Family members may also choose to be selective in what they translate, summarising or even censoring the communication between the patient and the doctor.
We then conducted a thorough review of the research evidence, summarising key principles for climate change communication and identifying four narratives for talking to the centre-right about climate change.
The process of summarising systematic reviews of interventions for communication and participation was more difficult than we anticipated and in the course of the work for WHO and other bodies subsequently, we have developed a method of summarising and assessing data from systematic reviews which is also an output.
In brainstorming sessions, combining the results of the needs assessment, and using matrices to summarise and structure all findings, we formulated the main aim of the communication skills training course: social insurance physicians should communicate in a professional way, as a consequence of which both claimants and physicians experience less difficulty in the communication.
The requirements of both specialist and non-specialist users is summarised together with strategies for the effective communication of geographic climate change information.
