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Admitting fault, after all, is not a common presidential habit, and happens only under great duress.
Admitting fault is an integral part of good customer service, because no company is perfect.
Is that admitting fault?
An almost pathological honesty in admitting fault.
But we are not admitting fault.
After losing at the Supreme Court, Clinton ultimately settled the Jones case without admitting fault.
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Meanwhile at the company there would be carte blanche for reinvention, reversing years-old policies, admitting faults.
Turn this around, and you can see the benefits in admitting faults to others.
Toyota has not admitted fault.
Prevezon did not admit fault.
It has not admitted fault, however.
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CEO of Professional Science Editing for Scientists @ prosciediting.com